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Privacy Notice

This notice applies to the entire Normas Family LLC site — Insurance, Taxes, Travel, Credit, Multiservices, our Blog, and the Grand Opening campaign — not just one particular page.

We collect the information you provide in our forms (name, phone, email, and each form's specific fields: quote request, contact, live chat, Blog subscription) solely to: respond to your request, manage your reservation or quote request, contact you about our services, and — if you consented — send you updates.

We do not sell your personal information to third parties. Sensitive information (for example, Social Security numbers, ITINs, detailed financial information, or ID documents) is never requested through our public forms — it is collected later, through a secure process, only once you have started a service with us.

We keep a record of the consent you gave (date, time, and the text you accepted) for audit purposes.

To review, correct, or delete your information, email us at info@normasfamily.com or call (479) 365-4292.

Cookies and browser storage

We use a session cookie to keep you signed in to our client portal (CRM) — it's strictly necessary for that access to work, and it does not track your browsing on the public site.

We also use your browser's local storage (localStorage) to remember your preferences: the language and theme (light/dark) you chose, and whether you already saw the Grand Opening notice — so we don't repeat it on every visit. This information stays on your own device; we never receive it.

We do not currently use advertising or measurement cookies (Google Analytics, Meta Pixel, TikTok). If we activate any of these in the future, we will update this notice before doing so, and you can block those cookies from your browser settings at any time.

Phone and Text Message (SMS) Communications

By providing your phone number in our forms, you authorize Normas Family LLC to contact you by call and/or text message (SMS) related to your request, reservation, or quote request — including confirmations, reminders, and follow-up from our team.

Message frequency may vary depending on your interaction with us. Message and data rates may apply from your mobile carrier.

You can opt out of text messages at any time by replying "STOP" to any message you receive, or by requesting it by phone or email. For help, reply "HELP" or contact us directly.

Your phone number and any information obtained through text messages are never shared or sold to third parties for marketing purposes unrelated to Normas Family LLC.

This consent is not a condition of purchasing any Normas Family LLC service — you may request our services without authorizing SMS communication.